How This FAQ Works and What It Covers
This page addresses the questions we hear most often from people setting up accounts, making their first deposit, or trying to figure out why a withdrawal is still pending. Each answer reflects how the platform actually works right now — not a generic template. If you're depositing via Play+ prepaid card, there are a couple of steps specific to that rail that
differ from PayPal or Venmo, and we walk through those below. State availability comes up constantly too: access to sports betting and casino features depends on where you're located and what state law permits, so we address that directly rather than glossing over it. For anything not covered here, our support team is reachable via live chat from your account dashboard. We
update these answers when processes change, so if something you read here doesn't match what you're seeing on screen, reach out and we'll sort it.
- PayPal
- Venmo
- Play+
- Live Chat
- State Eligibility